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JSONB_getWFBrowserEnv call failed!

qtran
1-Newbie

JSONB_getWFBrowserEnv call failed!

Every time I open Windchill in Creo I receive this error message:

2015_06_25_12_26_18_Creo_Parametric.png

Any idea?

5 REPLIES 5
ChrisSpartz
12-Amethyst
(To:qtran)

Have you tried clearing the browser's cache? Is there a corresponding error in the Method Server log?

yes, we also tried other computers.

no, no exception in methodserver log.

Hi,

I think your trying to Use incompatible versions, Kindly check your Creo and Windchill Version Compatibilites.

Regards,

Mahesh Kumar

Check yourCreo Vs Windchill Compatibility mate. Surely there is a problem with the compatibility. You must be running low verion of CREO.

Thanks

ChrisSpartz
12-Amethyst
(To:qtran)

Quang,

Were you able to get this error resolved? Was it due to a compatibility issue?

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