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CREO 3.0 instalize problem

tpesel
1-Newbie

CREO 3.0 instalize problem

Hi!

When I started to install CREO 3.0 student version, it is started, but only one of the files was installed. When I click to the small 'i' it said the next:

Unsuccessful

=== Verbose logging started: 2015.09.30.  22:49:40  Build type: SHIP UNICODE 5.00.7601.00  Calling process: 😧  creo2===

MSI (c) (C4:AC) [22:49:40:243]: Resetting cached policy values

MSI (c) (C4:AC) [22:49:40:243]: Machine policy value 'Debug' is 0

MSI (c) (C4:AC) [22:49:40:243]: ******* RunEngine:

           ******* Product: 😧  creo2

           ******* Action:

           ******* CommandLine: **********

MSI (c) (C4:AC) [22:49:40:243]: Client-side and UI is none or basic: Running entire install on the server.

MSI (c) (C4:AC) [22:49:40:243]: Grabbed execution mutex.

MSI (c) (C4:AC) [22:49:41:072]: Cloaking enabled.

MSI (c) (C4:AC) [22:49:41:072]: Attempting to enable all disabled privileges before calling Install on Server

MSI (c) (C4:AC) [22:49:41:103]: Incrementing counter to disable shutdown. Counter after increment: 0

MSI (s) (2C:D0) [22:49:41:135]: Running installation inside multi-package transaction 😧  creo2

MSI (s) (2C:D0) [22:49:41:135]: Grabbed execution mutex.

MSI (s) (2C:EC) [22:49:41:135]: Resetting cached policy values

MSI (s) (2C:EC) [22:49:41:135]: Machine policy value 'Debug' is 0

MSI (s) (2C:EC) [22:49:41:135]: ******* RunEngine:

           ******* Product: 😧  creo2

           ******* Action:

           ******* CommandLine: **********

MSI (s) (2C:EC) [22:49:41:166]: Machine policy value 'DisableUserInstalls' is 0

MSI (s) (2C:EC) [22:49:41:197]: SRSetRestorePoint skipped for this transaction.

MSI (s) (2C:EC) [22:49:41:197]: Note: 1: 1402 2: HKEY_CURRENT_USER3: 2

MSI (s) (2C:EC) [22:49:41:197]: MainEngineThread is returning 2

MSI (s) (2C:D0) [22:49:41:197]: No System Restore sequence number for this installation.

MSI (s) (2C:D0) [22:49:41:197]: User policy value 'DisableRollback' is 0

MSI (s) (2C:D0) [22:49:41:197]: Machine policy value 'DisableRollback' is 0

MSI (s) (2C:D0) [22:49:41:244]: Incrementing counter to disable shutdown. Counter after increment: 0

MSI (s) (2C:D0) [22:49:41:244]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE3: 2

MSI (s) (2C:D0) [22:49:41:244]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE3: 2

MSI (s) (2C:D0) [22:49:41:244]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE3: 2

MSI (s) (2C:D0) [22:49:41:244]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE3: 2

MSI (s) (2C:D0) [22:49:41:244]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

MSI (s) (2C:D0) [22:49:41:244]: Restoring environment variables

MSI (c) (C4:AC) [22:49:41:244]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

MSI (c) (C4:AC) [22:49:41:244]: MainEngineThread is returning 2

=== Verbose logging stopped: 2015.09.30.  22:49:41 ===

WHAT IS THE PROBLEM? It makes me crazy...

I enclosed a picture about that. Please help me, I do everything I could, but it doesn't work -_________-

1 ACCEPTED SOLUTION

Accepted Solutions

Hi,

email you request to -

-OR-

enter your request on http://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jsp

Also mention:

  • operating system installed
  • user account used during installation

MH


Martin Hanák

View solution in original post

3 REPLIES 3

Hi,

email you request to -

-OR-

enter your request on http://support.ptc.com/appserver/support/academic_case_logger/academic_case_logger.jsp

Also mention:

  • operating system installed
  • user account used during installation

MH


Martin Hanák
tpesel
1-Newbie
(To:tpesel)

Thank you!

I will send them my problem! (:

nnn
1-Newbie
1-Newbie
(To:tpesel)

Same problem, no solution. Please make solutions public! This is not solved!

 

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