Access denied to goto webpage and transfer license. not enough permissions.

[BT_1390225]

Trying to transfer license from 1 system to another.. Webpage when trying to get license, etc said i don't have enough permissions / access denied. So i can't manage my own license i payed for.

[ppal · Accepted solution]

Hi

Try Contact Licensing | PTC  or email wwlm@ptc.com  for licencing issues.

[DhirajPatil]

Hi BT_1390225,
Did you try using a different web browser? 
Also, please refer to the article CS20911.

Regards, 

Dhiraj

[ppal]

This is not a browser issue but a privileges issue in the eSupport account: You get pages like:

[KH_2288677]

I have this same problem and I'm getting nothing back from PTC.