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The PTC Community is on temporary read only status in preparation for moving our community to a new platform. Learn more here

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Mathcad 15.0 No Longer Working

shammett-2
2-Explorer
2-Explorer
‎Jun 22, 2023 11:17 PM
‎Jun 22, 2023 11:17 PM

Mathcad 15.0 No Longer Working

I have attempted, but failed, to authorize my Mathcad 15.0 program. Is there anything that can be done to make this program work? If not, is it possible for me to upgrade to a current version and get credit for the Mathcad 15.0 that I already purchased?

I am in urgent need of the use of this program. Anything that can be done to expedite getting this corrected would be appreciated.

Thanks!

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DJNewman
18-Opal
18-Opal
(To:shammett-2)
‎Jun 23, 2023 11:29 AM
‎Jun 23, 2023 11:29 AM

Regarding your sentence about alternate possibilities in a hopefully short timeframe, talking directly to a PTC Mathcad rep is the way to go: https://www.mathcad.com/en/contact-us

I manage the Creo and PTC Mathcad YouTube channels for PTC, as well as all PTC Mathcad marketing in general.
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