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The PTC Community is on temporary read only status in preparation for moving our community to a new platform. Learn more here

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Reissue License Request (Incorrect Host ID)

WE_14472710
1-Visitor

Reissue License Request (Incorrect Host ID)

I have a product key for the student version of MathCad Prime. I attempted to set up the license on my laptop but selected the wrong Laptop host ID. I need assistance changing the Laptop host ID associated with my license so that I can access it on my laptop. I have both the incorrect and correct host ID as well as my product key. Please reach out asap as I need access to the software for my class. Thanks
2 REPLIES 2

Transferring Mathcad License from Existing Host ID to New Host ID

  1. Commercial / Maintenance Active  Customer
  2. Student Edition or Mathcad Single User Account

Hi @WE_14472710,

 

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Please note that industry experts also review the replies and may eventually accept one of them as solution on your behalf.
Of course, if you have more to share on your issue, please pursue the conversation. 

 

Thanks,
Anurag 

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