Unable to access MathCad download

[TB_14484422]

When I logon at
Mathcad Download Student Edition
Using the Product Key
M****

I get taken to a page that displays the following
"According to our records, there are no products entitled to software updates."

But my Subscription Overview states
Subscription overview -
Mathcad Prime 11 Student Edition

[VladimirN · Accepted solution]

Try this link: https://support.ptc.com/appserver/auth/it/esd/academicFree.jsp 

[anursingh]

Hi @TB_14484422,

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation. 

Thanks,
Anurag