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The PTC Community is on temporary read only status in preparation for moving our community to a new platform. Learn more here

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Do I have to update my mathcad , although my license is still valid

YA_10963798
14-Alexandrite
14-Alexandrite
‎Mar 11, 2026 05:41 AM
‎Mar 11, 2026 05:41 AM

Do I have to update my mathcad , although my license is still valid

 

Hi there

I got this screen when I open Mathcad. what should I do to get rid of it ? my license is still valid to 2027

 
 

Regards,

Yusra

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LucMeekes
23-Emerald IV
23-Emerald IV
(To:YA_10963798)
‎Mar 11, 2026 09:02 AM
‎Mar 11, 2026 09:02 AM

If your license is valid throughout the rest of this year, you shouldn't need to.

Some prossible cause for missing license:

Did your network interface change? Did you go from wired (LAN) to wireless (WiFi)?
Your license is tied to the MAC address of your network interface. 

 

Success!
Luc

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