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setupfile for creo 8.0 not opening on windows 11

NM_10551680
4-Participant
4-Participant
‎Mar 11, 2024 04:19 PM
‎Mar 11, 2024 04:19 PM

setupfile for creo 8.0 not opening on windows 11

I downloaded the zip file  for creo 8.0 and then extracted all the items from it into another folder. Then I tried to open the setupexe file but nothing happened. I also checked in the task manager and nothing would appear. I tried doing the same thing with version 9.0 and 10.0 but I got the same problem. How can I fix this? (Windows 11) 

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4 REPLIES 4
VladimirN
24-Ruby II
24-Ruby II
(To:NM_10551680)
‎Mar 12, 2024 03:29 AM
‎Mar 12, 2024 03:29 AM

Similar problem a few days ago - "Creo 8 Intsall": https://community.ptc.com/t5/PTC-Education-Forum/Creo-8-Intsall/m-p/935771#M14338 

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MartinHanak
24-Ruby II
24-Ruby II
(To:NM_10551680)
‎Mar 12, 2024 04:21 AM
‎Mar 12, 2024 04:21 AM

Hi,

look into Event viewer. Maybe you will find some error message.


Martin Hanák
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NM_10551680
4-Participant
4-Participant
(To:MartinHanak)
‎Mar 17, 2024 11:32 AM
‎Mar 17, 2024 11:32 AM

Hello, I did that but I didn't see anything wrong 

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MartinHanak
24-Ruby II
24-Ruby II
(To:NM_10551680)
‎Mar 18, 2024 04:10 AM
‎Mar 18, 2024 04:10 AM

Hi,

you can send email to academicsupport@ptc.com and wait ...

It is difficult to predict how the PTC will react. Their student support is not very good.


Martin Hanák
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