Creo View does not get launched from Windchill Standalone browser

[PB_11008310]

I was able to find directions to fix said issue for internet explorer but not Chrome. Please advise.

[VladimirN · Accepted solution]

Take a look:

• "Unable to launch Creo view from Windchill browser": https://www.ptc.com/en/support/article/CS345159 
• "Creo view not launching": https://community.ptc.com/t5/Windchill/creo-view-not-launching/td-p/546847 

[dheidebrecht]

We had this same issue with Creo View 10.1. Also our Internet properties are controlled by GPO's.

We were seeing these errors message in the PVIEW PROC Logs:

• pvsa CvBasicAuthentication Server binding failed. error_str = INET_E_RESOURCE_NOT_FOUND

  pvsa CvBasicAuthentication Error while creating HTTP Stream for server authentication - BindToStorage() failed

  • The PTC Article: https://www.ptc.com/en/support/article/CS387326 - "Not able to launch Creo View from the browser, pvagent is started and then closed without prompt the login dialog, no Creo View is launched"
    • Did Not resolve the issue for us...

SOLUTION:

• We were able to resolve this issue by changing one Internet Property setting:
  • Launch inetcpl.cpl > Advanced Tab > Under the Security section > Uncheck the box for "Do not save encrypted pages to disk".