Windchill Install: LAX_VM is not set to Java 21 or later

[Mat]

Version: Windchill 13.1

Use Case: installing windchill

Description:

I am trying to install Windchill 13.1 on Windows Server 2025 Datacenter.

But when I start "solution installer", I get the error message, that "LAX_VM is not set to Java 21 or later".

Amazon corretto JDK 25 is installed. 

I found that in this forum https://community.ptc.com/t5/Windchill/Error-installing-Windchill/td-p/926025, which points to this

https://www.ptc.com/en/support/article/CS341598?source=search&_gl=1*wu9ndk*_gcl_au*MjEzNTM5NDc2Ny4xNzcyNzAyODAx*_ga*MTY5OTM5MTYyMy4xNzcyNzAyODAw*_ga_7NMP2MSYPM*czE3NzI3MTc1MzYkbzIkZzEkdDE3NzI3MjIzODMkajYwJGwwJGgw

and this

https://www.ptc.com/en/support/article/CS356999?source=search&_gl=1*wu9ndk*_gcl_au*MjEzNTM5NDc2Ny4xNzcyNzAyODAx*_ga*MTY5OTM5MTYyMy4xNzcyNzAyODAw*_ga_7NMP2MSYPM*czE3NzI3MTc1MzYkbzIkZzEkdDE3NzI3MjIzODMkajYwJGwwJGgw

Unfortunately, none of the solutions provided by ptc work. 

[Fadel]

Make sure LAX_VM is added to  system variables

[mmeadows-3 · Accepted solution]

The "or later" means patches within the Java version, not later Java versions.  Please use the same Java version that Windchill 13.1 supports (21).

[Mat]

Thanks! That did the trick.

[MTH]

@Mat 

The issue is related to your java version. use the version mentioned in the software matrix https://release-advisor.ptc.com/releaseMatrix?releaseId=2272