wt.manager.ServerLauncher - Starting wt.cache.MasterCacheMonito

[KS_9212978]

I have Installed WC12.1 , I started Method server, HTTP Server and Installed WDS 11.2 and start DS as well.. but in the Log file i see this warning " WARN [main] wt.manager.ServerLauncher - Starting wt.cache.MasterCacheMonitor" ( Attached log for reference)

unable to login to Windchill home page and method server doesnt start further.  I updated host file with IP Address full domain name name. 

could you please help me with solution.

[Ajit_Kulkarni]

Hello,

Please see if below articles help you. Issue could be in DB. 

https://www.ptc.com/en/support/article/CS212756

https://www.ptc.com/en/support/article/CS125275

https://community.ptc.com/t5/Windchill/Server-manager-hangs-on-startup-MethodServer-fails-to-launch/td-p/495075

Regards

Ajit

[KS_9212978]

Thanks for the reply, 

I checked wt.pom.jdbc.host, wt.pom.jdbc.port, wt.pom.jdbc.service all are pointed correctly,
Host file is also update correctly. - ipaddress xx.abc.com

I was able to login to db with SSMS 

any other fixes.

[Ajit_Kulkarni]

If anything is not working , please open a support call with PTC. 

PTC support person will take a look. 

[Patrick2]

Having a similar issue here ... could you get this already resolved?

'Patrick

[Patrick2]

Ok, we had a wrong host name in wt.pom.jdbc.host and fixing this resolved the issue.

'Patrick